Shipping Policy
Last updated: July 26, 2021Thank you for shopping at Roof Systems Store.Following are the terms and conditions that constitute our Shipping Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Roof Systems Limited., Lot 62 Frederick Settlement Industrial Estate, Caroni.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Roof Systems Store, accessible from https://shop.roofsystemstt.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Domestic Shipping
Shipment Processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of Orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Area | Regular Transport / Trip 10 Ton / Hiab 38′ | Regular Transport / Trip 3/5 Ton 26′ | Region code |
|---|---|---|---|
| Port-of-Spain/Diego Martin | $700 | $500 | R1 |
| Chaguaramas/Maraval/Santa Cruz | $900 | $600 | R2 |
| East-West (Arouca – Barataria) | $600 | $400 | R3 |
| Arima | $500 | $350 | R4 |
| Sangre Grande | $600 | $400 | R5 |
| Chaguanas | $600 | $400 | R6 |
| Pt. Lisas/Couva | $700 | $500 | R7 |
| San Fernando | $900 | $600 | R8 |
| Debe/Penal/Princes Town | $1000 | $700 | R9 |
| Rio Claro/Mayaro/Woodland | $1200 | $800 | R10 |
| Tobago | $2500 | $1800 | R11 |
Shipment confirmation
You will receive a Shipment Confirmation email once your order has shipped.
Damages
Roof Systems Limited is not liable for any products damaged or lost during shipping.If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We currently do not ship outside the Trinidad & Tobago.
Returning Goods
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: https://shop.roofsystemstt.com/contact-us
- By mail: Lot 62 Frederick Settlement Industrial Estate, Caroni